What nobody needs to read stays out.
Monitoring alerts, statistics emails, form spam, and mass job applications go to the trash. Provider notices, ICANN reminders, and quota alerts go to the archive. In the morning, your team sees only the rest.
Email Agent
Your shared inbox. Already sorted.
The agent clears away what nobody needs to read, creates tickets where something needs to be done, and reports what matters.
€50 per inbox per month · For shared inboxes such as office@ or support@
At a glance.
Every 15 minutes
The agent works through the inbox continuously.
Your rules
Every rule is named, visible, and editable.
Daily summary
At 8 a.m., you see what it did and why.
Never replies on its own
It prepares. Your own people decide.
Runs on IMAP
Independent of your email app.
How Email Agent works.
An email becomes a task.
When the agent recognizes a customer inquiry, it creates a ticket in 1Tool, with the person responsible and the context from the message. Address changes go to master data maintenance, maintenance notices to the technical team.
What matters arrives right away.
A new customer inquiry is escalated: a ticket for sales and, at the same time, an email to management. Everything else waits for the daily summary.
Plainly put: what happens to your email.
The inbox stays on our mail server in Austria. Only when fixed rules are not enough does a language model see the sender, subject, and text, without attachments, in the provider's EU region. For especially sensitive inboxes, we advise against it.
What you get.
- Less time in the shared inbox
- No customer inquiry gets lost among system messages
- Rules visible and editable at any time
- The agent never replies on its own
- Runs on IMAP, independent of your email app
- A daily summary you can check
Good to know.
Is my content used for training?
No. Your content is not used to train models and is not stored by the provider beyond processing.
Is anything permanently deleted?
No. Whatever the agent sorts out is in the trash or the archive. The daily summary lists every decision with its rule and reason.
Who processes the text?
A language model provider, exclusively in its EU region. The provider is named in the data processing agreement. We do not put the agent into operation without a signed data processing agreement.
How do I stop?
Revoking access is enough. The agent has no storage of its own, so no data is left behind.